Amazfit GTR Not Turning On Follow this advice
1. Check the charging cable and adapter:
It’s critical to make sure the charging cable and adapter are in good working order and properly linked to the device and a power socket before trying other options. Try the following to test the cable and adapter:
- Inspect the charging cable for frayed wires or a bent connector, which may indicate damage. If the cable is faulty, consider replacing it with a new one.
- Ensure the adapter is connected to a working power outlet and the charging cable is securely attached to the gadget.
- Try using a different charging cable or adaptor to see if that solves the problem. Several customers state that using a high-quality USB-C cable and adapter, such as those provided by the manufacturer, worked for them.
Proceed to the next troubleshooting stage if neither problem is present.
2. Check the charging port:
The next step is to check the charging port on the Amazfit GTR for debris or damage if the charging cable and adapter are in good working order. Lint, dust, and other tiny particles can build up in the charging port over time, causing the battery to charge inaccurately. The port may also be incompatible with the charging cable if damaged. Try the following to test the charging port:
- Any debris or damage in the charging port should be checked visually. Use a dry toothbrush or cotton swab to clean any lint or other particles you find if you see them. To prevent debris from being pushed farther inside, brush it away from the port.
- Try gently wiggling the charging cable to see if it makes a better connection if the port appears clean, but the device still won’t charge. The port might be damaged and require repair if the connection appears loose or unstable.
- Move on to the next troubleshooting step if the port appears clean, and the connection appears secure.
Proceed to the next troubleshooting step if it doesn’t work.
3. Charge the device:
The Amazfit GTR may be completely drained of power if the charging cable, adapter, and port are all in good working order, but the device still won’t turn on. Before you try to power the gadget again in this instance, you’ll need to charge it first. Here’s how to accomplish it:
- Connect the charging cable to the device and plug the adapter into a functioning power outlet.
- Leave it charging for at least 30 minutes. This should be enough time to build up a sufficient charge before it turns on.
- After 30 minutes, try pressing and holding the power button to turn on the device for a few seconds.
You should be able to tell if the gadget was just run out of power and needs to be charged after following these steps. Proceed to the next troubleshooting step if it does not turn on after being charged for at least 30 minutes.
4. Restart the device:
Try restarting the gadget if it’s been charged but won’t turn on. Minor software problems that make the gadget unable to turn on might be resolved by rebooting the gadget. The following procedures must be followed to restart the device:
- For 10 seconds, press and hold the power button.
- The gadget should turn off after ten seconds.
- To restart the gadget, press and hold the power button.
If the gadget does not operate after a restart, proceed to the next troubleshooting stage.
5. Update the firmware:
Old firmware may be causing the problem if the gadget isn’t turning on. Through the mobile app (Mi Fit or Zepp), try connecting your device to a computer and downloading the firmware. The steps to update the firmware are as follows:
- Using the charging cable, connect the Amazfit GTR to your computer.
- On your computer, open the Mi Fit or Zepp apps.
- To update the firmware on the gadget, follow the instructions. This may mean downloading and installing new firmware files and rebooting the device during the update process.
- Try turning on the device after the update to see if the problem has been fixed.
Proceed to the next troubleshooting step if the gadget refuses to turn on following the firmware update.
6. Check notification settings:
Notification settings may be why the gadget isn’t operating if it hasn’t yet. Ensure notifications are enabled in the device’s settings menu (through the Mi Fit or Zepp companion mobile app). Use the following procedure to accomplish this:
- Open the Mi Fit or Zepp app on your mobile device.
- Using Bluetooth, connect the Amazfit GTR to the app.
- Navigate to the device’s settings page in the app.
- Make sure that notifications are enabled by clicking the notification settings button.
- Try turning off and turning on notifications to see if that helps with the problem if they have already been turned on.
You should be able to determine whether the Amazfit GTR’s notification settings are responsible for its non-turning on by following these steps. Proceed to the next troubleshooting step if they are not.
7. Check compatibility with other devices:
Ensure the Amazfit GTR is compatible with your Android gadget’s operating system before using it. Likewise, check that the Amazfit GTS or Bip is compatible with the GTR when using one. Take the following steps to check compatibility:
- Check the system requirements for the Amazfit GTR, GTS, or Bip on the manufacturer’s website or in the user manual.
- To ensure your mobile device is compatible, compare the system requirements to the specifications.
- You may need to upgrade your mobile phone or get a new smartwatch if the gadget isn’t compatible.
Proceed to the next troubleshooting stage if it is not.
8. Check sync settings:
Try accessing the device’s sync settings via the Mi Fit or Zepp companion smartphone app and make sure that sync is enabled if the gadget is still not turning on. Take the following steps to verify sync settings:
- On your mobile device, launch the Mi Fit or Zepp apps.
- Using Bluetooth, connect the Amazfit GTR to the app.
- Navigate to the app’s device settings section.
- Make sure that sync is enabled by checking for a sync settings option.
- If sync is already enabled, try turning it off and on to see if the problem goes away.
Proceed to the next troubleshooting phase if they aren’t.
9. Check for updates:
Try running the Mi Fit or Zepp mobile apps (both available on Google Play) to see if there are any updates. The problem might be fixed by updating the device’s software. Use the following procedure to check for updates:
- On your mobile device, open the Mi Fit or Zepp application.
- Through Bluetooth, connect the Amazfit GTR to the app.
- Navigate to the device’s settings in the app.
- To check for updates, look for a software update option and follow the instructions.
- Do as the instructions tell you to download and install an update if available. During the update process, this may mean restarting the device.
If the gadget doesn’t work after you’ve checked for updates, go to the next troubleshooting step.
10. Reset the device:
If any of the steps above have not resolved the problem, try resetting the device using the user manual’s instructions. Any data will be deleted during a factory reset, and the gadget will be returned to its default settings, fixing any software problems that may be keeping it from functioning. Here’s how to do a factory reset:
- On your mobile device, open the Mi Fit or Zepp apps.
- Using Bluetooth, connect the Amazfit GTR to the app.
- Go to the device’s settings area in the app.
- Reset the gadget by searching for a factory reset or resetting settings option.
- Try turning on the device after the reset is completed to see if the problem has been fixed.
Move on to the next troubleshooting step if the device refuses to turn on after a factory reset.
11. Contact customer support:
If the problem has not been resolved after following the above procedures, contact Amazfit’s customer support for further help. They might be able to offer additional troubleshooting tips or remotely diagnose the problem. The following options may be used to contact customer support:
- A customer support webpage or contact form can be found on the manufacturer’s website.
- In the device’s user guide, look for a contact support number or email address.
- You may look for customer support options online for the Amazfit GTR, GTS, and Bip.
You should be able to reach Amazfit’s customer service for further help with the problem of your gadget not turning on after following these steps.
Pasito Tola is a tech enthusiast, writer, and engineer. He has a degree in Media Production and Telecom engineering from the University of Coventry and ISTA Ndolo. He is passionate about all things tech and has spent years exploring the latest gadgets, software, and innovations. His writing style is engaging, informative, and accessible, making even the most complex topics easy to understand. He is a valuable asset to our tech review site and we are lucky to have him on our team.
